What to Do If You Have an Issue with Your Order After Delivery?
At Spice & Soul, we strive to ensure every order meets your expectations. However, if you encounter any issues with your order after delivery, follow these steps:
- Check the Order Details: Verify the items received against your order confirmation email to ensure there is indeed an issue.
- Contact Customer Support: Reach out to our customer support team through our contacts. Provide your order number, a description of the issue, and any relevant photos if applicable.
- Return or Exchange: If necessary, our support team will guide you through the process of returning or exchanging the items. Ensure to follow the instructions provided to facilitate a smooth resolution.
We value your satisfaction and are here to help resolve any issues promptly.
Sincerely,
Spice & Soul team
